Does the plumber have qualifications?
Qualifications is also an important consideration. Can the plumber who is about to help you, prove where he got his qualifications? This is an important consideration. Plumbers who have the correct qualifications in place can then prove that they do have the theory under control. They should be able to resolve issues based on the theoretical training received. However, I must admit – qualifications is not the end all and be all. I have met plumbers who does not have the necessary qualifications in place and still they do an excellent plumbing job. These plumbers have usually been trained by master plumbers themselves.
Plumbers like Plumber Pretoria.
All I’m saying here is that plumbers who can prove that they are qualified should be less risky than those that can’t. You will need to make a judgment call on this. Experience in my opinion will always trump qualifications. I will much rather make use of the services of an experienced plumber than someone who only has qualifications. However, if I can use a plumber that has both experience and qualifications, then yes – I will choose that one. Here at Pretoria Plumbers we are both qualified and experienced. Choosing our services is a no brainer.
Does the plumber or plumbing company offer emergency plumber services?
If you want to choose a plumber that you can use on the long term, then you must make sure he will offer emergency services. Many people prefer to work with one plumber all their lives. It just makes them feel more at ease. Nothing wrong with that. But you don’t want to be in a situation where you have, let’s say, a burst geyser and your whole room or flat is flooded and you can’t find the stop valve. In this instance you will need the help of an emergency plumber. If your plumber then let’s you know that he does not engage in emergency plumber services, then you sit with a sack of potatoes.
Make sure that your plumber, like Pretoria Plumbers, offer 24 7 emergency plumber services. Believe me, it’s great to know there’s someone that you can reply on when you need them most.
Can the plumber give referrals?
This is a bit of a catch 22. You want to do your due diligence on the plumber by asking for referrals. But let’s be honest. What business owner in his right mind would give you referrals if he is not absolutely convinced that the referral will give him a good review? Just makes sense, right? A plumber will need to give you people who will give him a good review in order to win your business. So lately, I have given this factor a lesser weighting. However, good referrals won’t be available to the plumber if he only does a bad job. I would however encourage you to go look at his online presence over the internet as well. Go look him up on the internet. Go to hellopeter and see if you can find anything negative about this plumber. Or ask the plumber if he has a Google My Business listing and go look at the referrals that’s been left there for him. If he does have bad referrals, then see if he replied to those weak referrals. Sometimes people are just nasty and will smear someone’s name online over the littlest nonsense. Do a bit of research and see what you can find. A little online research can go a long way.
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Does the plumber work for himself or a large corporation?
You may ask: Why does this matter? Glad you asked. Big plumbing companies usually employ junior plumbers and train them up at a minimal fee. These big companies need to reduce their expenses (salaries) and increase the profit margins. So, what does that mean for you? These corporations will send out a junior plumber to your premises and then charge you senior plumber prices. That means you are paying a premium for plumbing services done by junior plumbers.
Also consider that these junior plumbers couldn’t care less if they do the job the right way or not. All they want to do is to get the job done quickly so they can get out of there.
Someone who works for himself and has a small plumbing company approach service delivery differently. They are involved themselves and if something goes wrong, they will make sure it is fixed properly. Remember, their name is on the line. They don’t want to take any unnecessary chances. That’s why you will find that working with smaller companies makes more sense.
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What are the costs of the plumbing company?
Obviously, costs play a role. You want the best service at the best possible cost. We all do. You also got to be reasonable as to what you should pay for quality service delivery. Like I mentioned earlier, a lot of fly by night wannabees enter the plumbing market. They will come and do a quick job to get a quick buck and then you never see them again. If you phone them, they either don’t answer or they give you empty promises. It’s just not worth it. Do a bit of price comparison but keep in mind that you get what you pay for.
The bottom line is that we are a specialist plumbing company with loads of experience and expertise. We can assist you with various plumbing issues and our services are unmatched in the industry. If you want to work with quality plumbers at affordable prices, then make sure to give us a call.